Event & Store Coordinator
Employment Type: Full-time
Reports To: Owner
📖 About Party Stories
At Party Stories, we believe every celebration is a new chapter waiting to be written. We are more than just an event management company; we are storytellers who bring visions to life through creative design, seamless logistics, and unforgettable experiences. From intimate gatherings to grand galas, we specialize in turning moments into memories.
The Role
We are seeking an organized, creative, and energetic Event/Store Coordinator to join our team. This is a hybrid role perfect for someone who loves variety. You will be the “face” of our brand at our storefront/showroom—assisting walk-in clients and managing inventory—while acting as the logistical backbone for our event productions.
If you love color-coded spreadsheets just as much as you love balloon arches and floral arrangements, you belong here.
🔑 Key Responsibilities
1. Store & Showroom Operations
- Front-of-House: Serve as the first point of contact for walk-in clients, phone inquiries, and emails. Provide a warm, welcoming environment that reflects the Party Stories brand.
- Visual Merchandising: Maintain the cleanliness and aesthetic appeal of the showroom/store. Update displays seasonally to showcase our rental inventory and design capabilities.
- Inventory Management: Track retail stock and rental inventory (linens, decor, props). Conduct weekly cycle counts and manage check-in/check-out processes for event rentals.
- Sales: Assist customers with retail purchases, balloon orders, and booking rental items.
- Retention & Renewals: Proactively reach out to past clients to secure re-bookings for annual events (holiday parties, galas, birthdays).
- Upselling & Cross-Selling: Identify opportunities to enhance client events by suggesting add-on services, premium rentals, or custom decor packages that fit their vision and budget.
- Post-Event Follow-Up: Conduct post-event debriefs with clients to gather feedback, request reviews/testimonials, and ensure 100% satisfaction.
2. Event Coordination
- Client Communication: Assist the owner in communicating with clients, ensuring all details are captured in our system.
- Vendor Liaison: Coordinate with vendors (caterers, florists, venues) to confirm delivery times and setup requirements.
- Logistics & Prep: Create event timelines, pack lists, and “run-of-show” documents. Pull and pack decor items for upcoming events.
- On-Site Assistance: Assist with event setup (styling/decor/balloon modeling) and breakdown as needed (requires some weekend availability).
3. Administrative Support
- Draft contracts, invoices, and proposals.
- Manage the company calendar to ensure no double-bookings.
- Assist with social media content creation (snapping photos of new inventory or event setups).
✅ Qualifications & Requirements
- Experience: 1–3 years of experience in retail, hospitality, or event planning.
- Organization: Exceptional attention to detail. You rarely let a task slip through the cracks. Must be punctual.
- Tech Savvy: Proficient in Microsoft Office/Google Suite.
- Communication: Strong verbal and written communication skills. You can diffuse stress with a smile.
- Physicality: Ability to lift up to 30 lbs (decor boxes, small furniture) and stand for extended periods during event setups.
- Schedule: Must be available to work weekends and evenings based on the event calendar.
- Traveling: Should be willing to travel for events.
🌟 The “Party Stories” Personality
- Creative Problem Solver: You can fix a broken centerpiece or calm a nervous client without breaking a sweat.
- Self-Starter: You see a shelf that needs dusting or a file that needs organizing, and you do it without being asked.
- Design Eye: You have a natural flair for aesthetics and keep up with current event trends.
🎁 Benefits & Perks
- Competitive hourly wage/salary based on experience.
- Performance-based bonuses/commission on sales.
- Employee discount on retail items and rentals.
- Hands-on experience in the event industry with opportunities for growth.
- A fun, creative, and fast-paced work environment (with plenty of cake!).
📝 How to Apply
Ready to help us tell the next great story? Please send your Resume and a Cover Letter telling us about your favorite party you’ve ever attended (or planned!) to insidepartystories@gmail.com.
Subject Line: Event/ Store Coordinator Application – [Your Name]